Responsible Gaming

1

Keep gambling enjoyable and within your limits

Casino games are based on chance. Every wager carries a risk, and there is no guaranteed strategy, system or pattern that can predict a winning result. Previous wins or losses do not change the odds of future games. You should only gamble with money you can afford to lose and should never view gambling as an investment, source of income or solution to financial problems.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to the cost of another leisure activity. Once your budget or time limit has been reached, stop playing. Do not add more funds because you have lost money, and do not continue because you believe a win is due.

Practical ways to stay in control

• Set a gambling budget before you play and keep it separate from money needed for rent, bills, food, savings and other essential expenses.
• Set a time limit and take regular breaks away from your device.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication or other substances.
• Never chase losses by increasing your bets or playing for longer than planned.
• Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
• Keep gambling private from children and do not allow other people to use your account.
• Review your gambling activity regularly so you remain aware of how much time and money you are spending.
• Avoid gambling as a response to boredom, loneliness, stress or other difficult emotions.

A win does not mean you need to continue playing, and a loss does not mean you need to keep playing until you recover it. Taking a break after either result can help you make decisions calmly rather than reacting to the outcome of a game. If gambling stops feeling enjoyable or begins to feel difficult to control, stop playing and consider seeking support.

2

Account limits, breaks and self-exclusion

Account controls can help you manage your gambling before it becomes difficult. Depending on what is available for your account and location, you may be able to set deposit, wagering, loss or session limits, take a temporary break or request a longer period of account restriction. Limits are intended to support your personal plan and should be selected carefully before you begin playing.

A limit is not a guarantee that you will avoid gambling harm, so it is important to monitor your behaviour as well as your account settings. If you find yourself changing limits frequently, ignoring them or looking for ways around them, take this as a warning sign. Stop playing and seek independent assistance.

Planning a break

1. Choose the length of your break and make a clear decision not to gamble during that period.
2. Use the available account restriction, cooling-off or self-exclusion option where applicable.
3. Remove saved payment methods and gambling applications from devices you use.
4. Turn off gambling-related notifications and promotional messages where possible.
5. Tell someone you trust that you are taking a break and ask them to support your decision.
6. Use the time to review your spending, routines and situations that make you want to gamble.
7. Seek independent advice if gambling has affected your finances, relationships, work, health or wellbeing.

If you request self-exclusion or account closure because you are concerned about your gambling, do not try to open another account or use somebody else's account. Do not ask another person to place bets on your behalf. Restrictions may not prevent access to every gambling service or stop all gambling activity outside Dragonslots Casino, so personal safeguards and professional assistance may also be important.

3

Recognising gambling concerns

Problem gambling can affect people from any background. It may develop gradually and can be difficult to recognise. The issue is not determined only by how much money is lost. The amount of time spent gambling, the effect on your behaviour and the impact on people around you are also important.

Consider taking a break and seeking support if you regularly experience one or more of the following signs:

• Gambling for longer or spending more than you intended.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Trying to win back losses by placing larger bets or continuing to play.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding or minimising your gambling, losses or account activity.
• Borrowing money, missing payments or using funds intended for essential needs.
• Arguing with family, friends or colleagues because of gambling.
• Neglecting work, study, health, sleep or other responsibilities.
• Feeling guilt, shame, stress or low mood after gambling.
• Trying to stop or cut down but being unable to maintain that decision.
• Gambling to escape personal problems or to improve your mood.
• Returning to gambling soon after deciding to stop.

You do not need to wait for a crisis before asking for help. Speaking with a trusted person or a qualified support service early can make it easier to understand what is happening and choose practical next steps. If gambling is causing severe distress or you feel unsafe, seek immediate assistance from an appropriate emergency or health service in your area.

Supporting someone else

If you are worried about another person, choose a calm time to talk and focus on what you have observed rather than making accusations. Encourage them to use account controls and seek independent help. Avoid lending money to cover gambling losses, and protect shared finances where necessary. You can also seek support for yourself, as gambling harm can affect partners, family members and friends.

4

Age, security and finding support

Gambling is for adults only. You must meet the applicable minimum age requirement before using Dragonslots Casino. Do not allow a child or any other unauthorised person to access your account, device or payment method. Keep your login details confidential and use suitable parental controls or device restrictions to reduce the risk of underage access.

You are responsible for providing accurate information when requested and for following the account, identity and location requirements that apply to your use of the service. Account checks may be used to help protect players, prevent unauthorised access and support safer gambling processes. If your circumstances change, review your limits and consider whether gambling remains appropriate for you.

Where to find help in Australia

If you are in Australia and gambling is no longer enjoyable or is affecting your life, contact an independent gambling-help, financial-counselling or mental-health service in your state or territory. These services can provide confidential information, counselling, planning and referral support. You may also speak with your general practitioner or another qualified health professional.

For account-related questions, use the support options made available through Dragonslots Casino. Our support team may explain available account controls and the process for requesting a break, restriction or self-exclusion. Support cannot remove the financial risk of gambling, so consider independent advice as well, particularly if you are experiencing debt, stress or repeated difficulty stopping.

• Only gamble when you are of legal age and able to make a clear decision.
• Set limits before playing and stop when they are reached.
• Never chase losses or gamble with money needed for everyday life.
• Take regular breaks and avoid gambling when distressed or impaired.
• Use self-exclusion or account restrictions if you need stronger protection.
• Ask for help early; support is available for players and people affected by their gambling.

Responsible gaming is an ongoing choice. Review your habits regularly, pay attention to warning signs and act promptly if gambling begins to cause concern. Your wellbeing is more important than any game or result.