Contact Dragonslots Casino
Need help with Dragonslots Casino? Email support@dragonslotscasino-aud.com and our support team will review your question. We aim to make it straightforward to get assistance with your account, payments and casino experience.
Dragonslots Casino operates under licence OGL/2024/1769/1016 issued by the Curaçao Gaming Authority. The operator, Tech Solutions Group N.V., is incorporated under the laws of Curaçao.
How to get in touch
For support by email, write to support@dragonslotscasino-aud.com. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Do not include your password or other sensitive security information in your message.
To help us respond more quickly, include your account email or username, a short description of the issue and screenshots if relevant. Screenshots can be useful for showing error messages, payment notices or other technical problems. Please remove any card numbers, passwords or unnecessary personal information before sending them.
You can contact support about matters including:
- Account access and verification questions
- Deposits, withdrawals and payment-related concerns
- Bonus terms or promotional questions
- Technical problems with the website or games
- Responsible gambling information or requests
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. If your question concerns responsible gambling, please explain what assistance you are seeking so the team can direct your request appropriately.