Betting Rules

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1. General betting conditions

Dragonslots Casino provides gambling services subject to applicable laws, regulatory requirements and the rules published on the website. These rules are intended to give players clear information about how bets are made, recorded, settled and reviewed. Additional conditions may apply to individual games, betting markets, tournaments, promotions or payment methods. Where a specific game rule conflicts with a general rule, the specific game rule will normally apply to that game.

You are responsible for reading all available information before placing a bet. This includes the displayed stake, odds or game information, possible return, wagering requirements where applicable, game rules, and any restrictions or closing times. If you are unsure how a game or market works, do not place a bet until you have obtained enough information to make an informed decision.

• You must be at least 18 years old and legally permitted to gamble in the place where you are located.
• You must use your own account and provide information that is complete, accurate and kept up to date.
• You must not use the service if gambling online is unlawful where you are located.
• You must not allow another person to access or use your account.
• You must not place bets on behalf of another person or use funds belonging to another person without authorisation.
• You must not use the website for fraud, money laundering, market manipulation or any other unlawful purpose.

Players located in Australia should consider the laws that apply in their state or territory and should only use gambling services that are lawful for them to access. Dragonslots Casino may refuse access, restrict an account or decline a transaction where legal, compliance, identity or security concerns arise.

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2. Accounts, deposits and placing bets

An account may be used only by the person whose name and details are registered on that account. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. Contact the available support channel as soon as possible if you believe your account has been compromised.

Before accepting or processing certain transactions, Dragonslots Casino may request information or documents to verify your identity, age, location, source of funds or payment method. This process may also be required for security, fraud prevention, responsible gambling or legal compliance. An account, deposit, withdrawal or bet may remain pending while checks are completed.

You should only deposit money that you can afford to lose. A deposit is not a bet, and money should not be deposited with the intention of meeting essential living costs or financial obligations. Payment methods may have their own conditions, processing rules or fees. You are responsible for confirming that a payment method is available to you and that the details supplied are correct.

1. Select the available game, market or betting option you wish to use.
2. Enter or select your stake and review the information displayed before confirming.
3. Check that the bet type, selection, odds or game settings and total stake are correct.
4. Submit the bet using the confirmation control provided on the website.
5. Wait for the confirmation that the bet has been accepted and keep the displayed reference or transaction information where available.

A bet is accepted only when the website confirms acceptance and records it in the relevant account history or betting record. A bet that is interrupted, rejected, timed out or shown as pending is not necessarily accepted. Do not assume a bet has been placed merely because you selected an option or clicked a button. Review your account history and contact support through the available channel if the status is unclear.

Once accepted, a bet cannot normally be changed or cancelled unless the applicable game rules, market rules or website conditions allow it. You are responsible for checking the final bet details before confirming. Technical delays, connection problems, browser errors or device issues do not automatically cancel an accepted bet.

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3. Results, settlement and corrections

Bets are settled using the official result, game outcome or settlement information applicable to the relevant product. For casino and other randomised games, the result generated and recorded by the game system will determine the outcome, subject to verification and any applicable game rules. For event-based betting, the result will be determined using the stated result source or the information adopted for that market.

If a market, game or event is cancelled, suspended, abandoned, postponed or otherwise affected, the applicable specific rules will explain how bets are treated. Where no specific rule is displayed, Dragonslots Casino may apply a fair and reasonable settlement in line with the relevant product rules and applicable requirements. Some bets may be voided, carried forward or settled using an alternative result, depending on the circumstances.

Displayed odds, balances, results and returns may occasionally contain obvious errors caused by technical, human or system issues. Dragonslots Casino may correct an obvious error and settle an affected bet using the correct information that should reasonably have applied. If a bet has been settled incorrectly, the settlement may be reviewed and adjusted. Any correction will be recorded where appropriate.

• A bet will not be treated as a winning bet solely because a balance or screen temporarily shows a credit.
• Funds credited in error must not be withdrawn or used for further betting.
• If you notice an incorrect settlement or balance, notify support as soon as reasonably possible.
• A dispute about a result or settlement should include the relevant account and bet information, without sending unnecessary sensitive data.
• Account records, system logs and transaction histories may be used when reviewing a dispute.

Any return shown on the website is subject to the stake, the accepted bet details, applicable game rules, account status and any lawful deductions or adjustments. A displayed estimate is not a guarantee until the bet has been accepted and settled.

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4. Responsible gambling, prohibited conduct and support

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, decide how much time you are comfortable spending and stop when your limits have been reached. Never chase losses, borrow money to gamble or continue playing because you believe a win is due.

• Take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or drugs.
• Keep track of your deposits, stakes, losses and time spent on the website.
• Use available account controls, such as deposit, spending, time or access limits, where offered.
• Request a break, cooling-off period or account closure if gambling is no longer enjoyable or manageable.
• Seek independent support from a qualified gambling-help service if you are concerned about your gambling.

You must not interfere with the website, game software, payment systems or security controls. Prohibited conduct includes using bots, automated scripts, stolen payment details, multiple accounts intended to avoid restrictions, false identity information, collusion, cheating, exploiting a software fault or attempting to manipulate a result. You must also not publish or share confidential account, security or game information in a way that could compromise the service or another player.

Where prohibited or suspicious activity is identified, Dragonslots Casino may refuse a transaction, suspend or close an account, withhold or return funds where permitted, void affected bets, or refer the matter for further review. Action may also be taken where an account is connected to another account involved in prohibited conduct. These measures may be applied to protect players, the website, payment providers and the integrity of gambling services.

If you have a question or believe a bet, transaction or account action is incorrect, use the support option provided on the website. Give a clear description of the issue and include relevant dates, bet references or transaction information where available. Reviews may require verification and may take time, particularly where a third party, payment provider, game supplier or compliance check is involved.

These Betting Rules may be updated from time to time to reflect changes to the website, available products, legal requirements or operational processes. The current version published on the website applies from the date it is displayed. You should review the rules regularly and before using a service. If you do not agree with an update, stop using the relevant service and follow the available account closure or support process.